Privacy Policy

Legwear International (“Legwear International”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, create an account, subscribe to our marketing communications, or otherwise interact with us.

We are committed to handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully, together with any additional privacy notices we may provide when collecting specific information from you.

We only collect personal information that you voluntarily provide to us or that is necessary to deliver our products and services.

The personal information we may collect includes:

• Full name
• Business name (where applicable)
• Billing and delivery addresses
• Email address
• Telephone number
• Payment information
• Account login details
• Order history and transaction records
• Marketing preferences
• Survey responses and customer feedback
• Social media interactions with our accounts

In addition, when you use our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Geographic location
• Website usage data
• Referral sources
• Pages viewed and time spent on our website

This information helps us improve our website, services and customer experience.

We may collect information when you:

• Place an order through our website
• Create an online account
• Subscribe to our newsletters or marketing communications
• Contact us by email, telephone or online forms
• Enter competitions, giveaways or promotions
• Complete surveys or provide feedback
• Interact with us on social media platforms
• Visit and browse our website
• Click on digital advertisements that direct you to our website

We use your personal information for the following purposes:

Order Processing

To process, fulfil and deliver your orders, manage payments and provide customer support.

Account Management

To create and manage your online account and provide access to order history and account features.

Customer Service

To respond to enquiries, complaints, returns and requests for assistance.

Marketing Communications

With your consent where required, we may send you information about new products, promotions, special offers and company updates.

Website Improvement

To analyse website performance, improve functionality and enhance the user experience.

Security and Fraud Prevention

To protect our business, customers and website against fraud, unauthorised transactions and other unlawful activities.

To comply with legal obligations and regulatory requirements.

Legal Basis for Processing

We process your personal information on one or more of the following legal grounds:

• Performance of a contract (for example, processing and delivering your order)
• Compliance with legal obligations
• Legitimate business interests
• Your consent, where required for marketing communications

You may withdraw your consent at any time.

We do not sell your personal information to third parties.

However, we may share your information with trusted service providers where necessary to operate our business and provide our services. These may include:

• Payment service providers
• Delivery and courier companies
• IT and website service providers
• Marketing and email communication platforms
• Analytics providers
• Customer service and support providers
• Professional advisers, auditors and legal representatives

We only share the minimum amount of information necessary for the specific purpose.

We may also disclose your information where required by law or where necessary to protect our legal rights.

If you have subscribed to receive marketing communications, we may contact you by email regarding:

• New product launches
• Promotions and discounts
• Industry news
• Competitions and giveaways
• Company updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Opting out of marketing communications will not affect transactional emails relating to your orders or account.

Our website uses cookies and similar technologies to improve your browsing experience and analyse website performance.

For more information about how we use cookies, please refer to our Cookie Policy.

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

These measures include:

• Secure SSL encryption for website transactions
• Secure payment processing systems
• Restricted access to personal data
• Secure hosting and data storage environments
• Regular monitoring and security updates

Where payment card information is stored for future purchases, this is managed securely through approved payment providers and not stored directly on our servers.

You are responsible for maintaining the confidentiality of your account password.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Order and transaction records may be retained for longer periods where required for tax, legal or regulatory purposes.

When personal information is no longer required, it will be securely deleted or anonymised.

Under UK data protection legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where applicable
• Restrict processing of your personal information
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Request transfer of your personal information to another organisation
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party websites, social media platforms or external services.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Legwear International Ltd

Email: info@legwearinternational.co.uk

Telephone: 01773 713200

Address: 

Legwear International Ltd
10 Grange Close
Clover Nook Industrial Park
Alfreton
Derbyshire
DE55 4QT
United Kingdom

If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO):

https://ico.org.uk

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or website functionality.

Any updates will be published on this page and will take effect immediately upon publication.

Last Updated 15/06/2026